FAQs: How Does Element Personal Training Management Work Inside Clubs?
What happens to the trainers that are already here when you take over management?
Every effort is made to keep them in your club by giving them the opportunity to join our team.
How soon will management begin once an agreement is in place?
Depending on the club owner's timeline we can be operational inside your club in as quick as 7 to 14 days.
What kind of uniform or dress code do you have for the training department?
We like our uniforms to reflect the club that we operate in if possible. If the club owner wants us to, we will wear their company colors with only their logo. All staff must wear only black workout pants or shorts. Work shirts must be tucked in at all times.
How much do your sessions cost?
When pricing our programs we have to consider the market and what the members are able to afford.
Does the club owner have access to your financials?
Honesty is always the best policy. We have heard the horror stories from club owners about some of the deceitful and corrupt behaviors from some personal training companies that are around. We will operate with full financial transparency at all times.
If a club owner has any issues and concerns who will they contact?
All club owners have a direct line to the Element ownership in case their club's PT Sales Director is unable to assist.
If a client has a customer service issue, who will handle that?
We empower each of our Directors inside the club to make decisions as a business owner would. This policy leads to speedy resolutions that improves client relations.